Privacy Policy
How we collect, use, and protect your data
Information We Collect
When you use our file conversion service, we may collect the following types of information:
- Files you upload: We temporarily process your files for conversion purposes
- Technical information: IP address, browser type, device information
- Usage data: How you interact with our service
How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our file conversion service
- To process and convert your uploaded files
- To improve our service and user experience
- To prevent abuse and ensure security
File Processing and Storage
Temporary Processing: Files you upload are processed in your browser using WebAssembly technology. For client-side conversions, your files never leave your device.
File Retention: We do not permanently store your uploaded files. All files are automatically deleted after processing is complete.
Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
Third-Party Processors
We engage the following processors for services on our behalf:
- Google AdSense: Advertising services and cookie-based ad personalization. We have agreed to Google’s Ads Data Processing Terms.
Security
We implement appropriate security measures to protect your information, including:
- HTTPS encryption for all data transmission
- Secure file processing in isolated environments
- Regular security audits and updates
Legal Basis for Processing
We process personal data under the following legal grounds:
- Consent (Art. 6(1)(a) GDPR): For non-essential cookies and marketing communications.
- Performance of contract (Art. 6(1)(b) GDPR): To provide our file conversion service.
- Legitimate interests (Art. 6(1)(f) GDPR): For security, abuse prevention, and service improvement.
- Legal obligation (Art. 6(1)(c) GDPR): Compliance with applicable laws.
Data Retention
We retain data as follows:
- Conversion files: Not stored permanently; processed client-side only.
- Server logs: Retained for 30 days, then automatically deleted.
- Cookie consent records: Retained for 2 years.
- Contact form submissions: Retained until resolution plus 1 year.
International Data Transfers
Data may be transferred to Google LLC in the United States. We rely on Standard Contractual Clauses to ensure adequate protection.
Cookies and Tracking
We use cookies and similar technologies. Essential cookies are necessary for our service to function. Non-essential cookies, including those set by Google AdSense for advertising and personalization, are only set after you give explicit consent via our cookie consent banner. You can manage or withdraw your consent at any time.
- Essential cookies: Session management and user preferences.
- Advertising cookies (Google AdSense): Delivery and personalization of ads based on your interests.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: privacy@recodive.com
Address: Recodive oHG, Möllendorffstraße 108, 10367 Berlin, Germany
If you have any questions about this document, please contact us at support@fileconverter.cloud